Dedicated to celebrating emergency and critical control room employees

Join us as we say ‘thank you’ to you and your teams, who are always at the end of the phone when we need help, keeping us calm, reassuring us and updating us. Thank you for staying strong and supporting us through the most difficult of times.

We are inviting emergency service control rooms around the world to register for their FREE control room celebration box, which is filled with all sorts of treats and decorations to get in the spirit and join us as we celebrate everything that’s great about the work they do.

Take a look at what we all achieved in 2019…

Fancy seeing a round-up of International Control Room Week in numbers, pictures and downright fantastic people? Check out our #InternationalControlRoomWeek highlights and be prepared to feel the urge to SHARE! This year, the week-long campaign was seen by more than 60 million people, that’s the equivalent of the UK population. We’d just like to say thank you to everyone who took part in this year’s celebration.

Register your control room today

This years’ International Control Room Week is bigger, bolder and prouder than ever before.

A full week celebrating the amazing work done daily with in the public safety control rooms across the globe.

Join us as we shine the spotlight on all the control room superheroes that work tirelessly 365 days a year, to keep our communities safe and protected.

Registering for your celebration is FREE and simple – click on the button below to register your control room.

Register your control room

Thank You * Gracias * Merci * Tack * Danke Sehr * Dziękuję Ci

Fire controls generally feel remote from the rest of the organisation, a bit of a thankless job so a week where control rooms are recognised is a great way to make staff feel appreciated and know that the role they carry out is vital.  Every emergency starts with a call to a Control Room and those calls are answered by #UnsungHeroes.

Joanne Smith, Senior Operations Manager from London Fire Brigade Control Room 

Check out some of the images from last year…

Download our range of social media assets and postcards

If you’re a control room:

  • Register for your FREE control room celebration box
  • Decorate your control rooms
  • Wear your badges with pride
  • Engage with your teams to spread the word
  • Show us your celebration box in action – tag @APD_Comms
  • Use #UnsungHeroes when posting on social media. You’ll earn £1 for Mind each time you do

If you’re a member of the public:

  • Share your personal experience of an emergency service call
  • Use #UnsungHeroes when posting on social media. You’ll earn £1 for Mind each time you do
  • Leave a message of support to our emergency services control room staff hello@controlroomweek.co.uk